Recently, I noticed in various situations that people are very busy, especially this time of year coming up to Christmas when the pressure is on to meet client deadlines (which fascinates me but that is another separate post), but often they brush people off or give them what they requested at the last minute expecting a miracle that they can finish the work on time. We are all busy but, we all hate being left on the edge waiting for someone else to come through, so be have empathy and honest with the person and say I don’t have time or if you can’t get it to them when they asked then say I will be able to get it to you by X time or date. The same when dealing with clients don’t tell it is going to be delayed the day before or off the deadline, call them when you find out and explain the situation and how you are taking steps to deal with it. That is respecting their time and their situation and having empathy for the people, most people have someone they are reporting up to so the stress is amplified up from the bottom if each person is missing a deadline and that’s why everyone’s bosses are stressed 😉 but also learn to manage down but teach people how to manage up.

On making time for people, I try when possible to meet or talk with people and give them time, I would rather give someone 5-10 minutes of time that is well spent either providing feedback on their problem or listening to their idea and brainstorming to get them to closer to where they want or could be rather than feigning interest for couple minutes.